Nexurb Privacy Policy
1. Who We Are
Nexurb is a city-building and management mobile game. Players can build cities, collect resources, complete orders, decorate their towns, watch rewarded ads, and purchase optional in-game items or subscriptions.
Nexurb is developed and operated by Beijing Qianyitong Advertising design Co.,Ltd.. We respect your privacy and aim to collect only the information necessary to provide, maintain, and improve the game.
2. Information We May Collect
Depending on how you use Nexurb, we may collect the following types of information:
2.1 Device and Technical Information
- Device model, operating system version, app version, language settings, and country or region;
- Device identifiers, such as advertising ID, app instance ID, or installation ID;
- IP address, network status, and carrier information;
- Crash logs, performance data, and error reports.
2.2 Game Progress and Gameplay Data
- Player ID, game level, city progress, resources, building unlock status, and game settings;
- Tasks, achievements, orders, events, and activity participation;
- Ad viewing records, reward claim records, and in-game behavior events;
- Data required to prevent cheating, fix issues, and synchronize game progress.
2.3 Purchase and Subscription Information
- In-app purchases, subscriptions, refunds, and purchase status handled through app stores;
- Product ID, order status, transaction verification result, and subscription status.
We do not directly collect or store your full payment card number, payment password, or complete payment details. Payments are processed by Apple, Google, or other applicable app store platforms.
2.4 Advertising and Analytics Information
- Ad impressions, clicks, completed views, and rewarded ad delivery records;
- Advertising ID, device information, approximate location, and ad interaction data;
- Analytics data used to measure active users, retention, crashes, performance, and feature usage.
2.5 Customer Support and Feedback Information
When you contact us by email, app store reviews, support forms, or other channels, we may collect the information you choose to provide, such as your email address, issue description, screenshots, device information, and player ID, so that we can investigate and resolve your request.
3. How We Use Information
We may use the collected information for the following purposes:
- To provide, operate, maintain, and improve Nexurb;
- To save game progress, synchronize data, deliver rewards, and process orders;
- To show ads, deliver rewarded ads, and measure advertising performance;
- To process in-app purchases, subscriptions, refunds, and transaction verification;
- To analyze game stability, crashes, performance issues, and player experience;
- To prevent cheating, fraud, abuse, security attacks, or violations of game rules;
- To respond to support requests, feedback, and complaints;
- To comply with legal obligations, platform policies, or regulatory requirements.
4. Third-Party Services
Nexurb may use third-party SDKs or services to provide advertising, analytics, crash reporting, payment processing, cloud saving, and other features. These third parties may collect and process certain information according to their own privacy policies.
| Service Type | Purpose | Possible Data Involved |
|---|---|---|
| Advertising Services | Show rewarded video ads or interstitial ads and deliver ad rewards | Advertising ID, device information, ad impressions, clicks, completed views, approximate location |
| Analytics Services | Measure active users, retention, feature usage, and game balance | Player ID, device information, gameplay events, app version |
| Crash and Performance Services | Detect and fix crashes, freezes, loading failures, and performance issues | Crash logs, device model, OS version, error information |
| App Store Payment Services | Process in-app purchases, subscriptions, refunds, and transaction verification | Order ID, product ID, purchase status, subscription status |
| Cloud Save or Game Server | Save game progress, synchronize data, and prevent cheating | Player ID, game progress, resource data, device and login information |
Please update the following list based on the actual third-party services used in Nexurb:
- Apple App Store and Google Play Billing
5. Advertising and Personalized Ads
Nexurb may display advertisements, including rewarded video ads. After watching a rewarded video ad, you may receive in-game rewards, such as speeding up construction, reducing waiting time, or receiving small amounts of in-game resources.
Third-party advertising services may use advertising ID, device information, approximate location, and ad interaction data to display, measure, or optimize ads. You may limit ad tracking, reset your advertising ID, or turn off personalized ads in your device settings, depending on your operating system and device version.
6. In-App Purchases and Subscriptions
Nexurb may offer optional in-app purchases or subscription services, such as virtual currency, bundles, acceleration benefits, or membership benefits. All payments are processed through Apple App Store, Google Play, or other applicable app store platforms.
We only receive the information necessary to verify transactions and deliver purchased content, such as product ID, order status, and subscription status. We do not receive your full payment card information or payment password.
7. Children’s Privacy
Nexurb is designed for general audiences and is not specifically directed to children. We do not knowingly collect personal information from children.
If you are a minor, please use the game only with the consent and guidance of your parent or legal guardian. If a parent or guardian believes that a child has provided personal information to us, please contact us using the contact information below, and we will take reasonable steps to review and handle the request.
8. How We Share Information
We do not sell your personal information. We may share necessary information only in the following situations:
- With service providers that help us operate the game, such as advertising, analytics, crash reporting, server hosting, and payment verification providers;
- To comply with laws, regulations, court orders, regulatory requirements, or app store policies;
- To protect the rights, safety, and property of players, us, or third parties, including preventing cheating, fraud, abuse, or security attacks;
- In connection with a merger, acquisition, asset transfer, or similar business transaction, provided that the receiving party continues to protect the relevant information.
9. Data Retention
We retain information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law, regulation, accounting requirements, or app store policies.
- Game progress data may be retained while you continue to use the game;
- Purchase and transaction verification records may be retained for accounting, audit, customer support, and platform compliance purposes;
- Crash logs and analytics data may be retained for a reasonable period to fix issues and improve the game;
- When information is no longer needed, we will delete, anonymize, or otherwise securely process it.
10. Data Security
We take reasonable technical and organizational measures to protect your information, such as access control, encrypted transmission, secure server configuration, and limiting access to personal information.
However, no method of Internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
11. Your Rights and Choices
Depending on the laws applicable in your region, you may have the following rights:
- Access, correct, or update your personal information;
- Request deletion of your personal information or game account data;
- Restrict or object to certain types of data processing;
- Withdraw consent, such as by disabling personalized ads or resetting your advertising ID;
- Request information about how we collect, use, and share your data.
You may contact us using the contact information below to exercise your rights. To protect account security, we may need to verify your identity before processing your request.
12. International Data Transfers
Because we and our third-party service providers may operate in different countries or regions, your information may be transferred to, stored in, or processed in countries or regions outside your place of residence. We will take reasonable measures to ensure that your information receives appropriate protection.
13. Third-Party Links
Nexurb may contain links to third-party websites, advertisements, app store pages, or services. The privacy practices of third parties are not governed by this Privacy Policy. Please review the privacy policies of those third-party services before using them.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we update it, we will revise the “Last Updated” date at the top of this page. For significant changes, we may notify you through in-game notices, pop-ups, app store descriptions, or other reasonable methods.
Your continued use of Nexurb after this Privacy Policy has been updated means that you understand the updated policy.
15. Contact Us
If you have any questions about this Privacy Policy, our data practices, or data deletion requests, please contact us:
Developer / Company Name: Beijing Qianyitong Advertising design Co.,Ltd.
Contact Email: contact@qytdesign.com