Nexurb: Modern City Builder Support
Thank you for playing Nexurb: Modern City Builder. If you have questions, encounter a problem, or would like to send feedback, we are here to help.
Contact Support
For support, please contact us by email. We will do our best to respond as soon as possible.
When contacting us, please include the following information if possible:
- Your device model
- Your iOS version
- Your game version
- Your city name or player ID, if available
- A clear description of the issue
- Screenshots or screen recordings, if available
Common Support Topics
Purchase and Subscription Issues
If you experience any issue with an in-app purchase or subscription, please contact us with your purchase information. You can also use the Restore Purchases button in the game settings.
Game Progress Issues
If your city progress, resources, buildings, or decorations do not appear correctly, please contact us with your city name or player ID and a description of the problem.
Gameplay Feedback
We welcome feedback about city building, resource production, train orders, decorations, balance, and future features.
Technical Problems
If the game crashes, freezes, loads slowly, or does not work as expected, please send us your device model, iOS version, and game version.
Privacy Policy
You can view our Privacy Policy here: https://games-webservice.pituw.com/cjds5/privacy/
About the Game
Nexurb: Modern City Builder is a city building and management game where you build your town, collect resources, complete train orders, unlock buildings, and expand your city step by step.